technical support email:

support@ecbridges.com

toll-free telephone:

877 . 710 . 1139

fax:

925 . 771 . 5501

installed support hours:

5:00 am - 6:00 pm Pacific time
* Hosted support 24/7/365 @ dedicated tel number

To better serve you, please have the following when calling:

• Complete description of the problem
• Menus numbers/screen names and exact error message
• Version of ERP
• Version of Total-EDI
• Environment (test or production)